......ArtisanJewellery.....

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Terms and conditions

 

 

Product Descriptions and Photos

Clear pictures are provided to allow you to see the Jewellery, however, please be aware that they are taken in close up.
Photographs taken are often the actual item you will receive, or what we deem to be a clear representation of the product if more than one has been made.

Please be aware that the colours displayed on our website are considered to be close renditions of the actual colours of the stones used. However they cannot be guaranteed to be 100% accurate, as this will vary depending on each individual computer's monitor settings.

Due to the irregularities in gemstones themselves and the handmade nature of the Jewellery, we reserve the right to sell items with minor differences to the products photographed.

When the Jewellery is not hall_marked, the silver content is below the weight at which hall_marking is required by UK Law and may contain the label '925' and or silver.

Ordering

When submitting an order to Artisan Jewellery you, the customer, are entering into a contract with us, the supplier, to supply you with handmade jewellery items as described in the product details. This contact will become binding upon our acceptance via email of your order.

In the rare circumstance of the product you ordered not being available, we will contact you immediately to discuss your options such as

  • ,Make a similar piece for you,

  • Issue a full refund (if payment has been received)

  • Supply a substitute product, incurring a part refund or extra payment as required.

 

All jewellery on this website has been handmade by me Stephen Grieve, including the carvings to create cast pieces.

For bespoke orders, you will be given an estimated dispatch time when the design details are finalized.,

I will keep you informed regarding the delivery times and any unforeseen delays

Please note:

By purchasing jewellery from Artisan Jewellery

you are agreeing to be bound by these terms and conditions

 

 Payment

If you don.t want to use paypal?

Payment is welcome via `

    Cheque

Bank transfer

Cash

When sending cash proof of postage and or a reference number

must be sent seperately to avoid any confusion

 

If you do want to use paypal, I except payment via my e.mail address

Rubyvan78@hotmail.com

PayPal

 

Delivery Charges

UK orders over £65 qualify for Free Standard Delivery.

Non-UK orders over £85 qualify for Free Standard Delivery

 Standard Delivery Charge (not insured, proof of postage obtained)

 

If the item/items are over the amount stated above the following apply

UK £3.50

Europe £5.50

USA, Canada, Australia, NZ £10.00

 

Royal Mail Special Delivery (next day 1pm from posting date, insured, trackable) *

Uk only £9.00

Europe £15.00

Rest of World £20.00

 Every care is taken to ensure your jewellery order reaches you safely, and in a timely manner.

(Please note the delivery prices are correct at the time of writting (February 2012)

 

Postage

When ordering either by papal or other methods, please provide the correct address details and reference numbers,

so the correct item can be sent to the correct address.

Contact me for upto date postage prices as they may fluctate

Please contact us if your order is urgent

 

 

At the time of ordering please specify the delivery method and I will get back to you with a final price.

Choosing an express delivery service such as 'Special Delivery' alters the delivery time only

and does not reduce the handling time to make and dispatching your order

 

*UK 'Special Delivery' provides priority handling, tracking and insurance.

 

 Please contact us if you require more information.

Packaging

All our jewellery is beautifully wrapped and packaged, ready to give as a gift, carefully wrapped in tissue paper. and in an gift box,

Stephen Grieve (Artisan Jewellery) aims to manage his business with eco-awareness by using

recycled packaging, materials as well as re-melted silver and gold.

VAT

All prices are stated clearly in British Pounds and do not include VAT as Artisan Jewellery is not VAT registered.

 

Site Content

This website does not contain any content unsuitable for minors or offensive materials, however,

we cannot be held responsible for the content of any third party websites we provide links to from this site.

There is no advertising at all on this site but this is subject to review by the author

If you do wish to advertise please contact me

 

 All images and products are available for social sharing where full URLs and credit are provided.

 

Please contact us to gain prior consent if you would like to use any images or content for any other purpose.

Please note:

By purchasing jewellery from Artisan Jewellery

you are agreeing to be bound by these terms and conditions

 

 

Anyone found to be in breach of copyright will be legally pursued.

 

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